Key Points:
- Learn which questions help evaluate the quality, experience, and approach of ABA providers in Maryland.
- Understand what to ask about staffing, parent training, supervision, and data collection.
- Discover how to assess provider fit for your child’s unique needs and your family’s values.
Choosing an ABA therapy provider in Maryland is one of the most important decisions you’ll make for your child after an autism diagnosis.
With so many options available, it’s easy to feel overwhelmed. You want a provider that not only offers qualified staff and effective treatment but also aligns with your family’s goals, values, and daily life.
And the truth is, not all ABA therapy providers are created equal.
Some focus more on rigid protocols than personalized care. Others may lack transparency in how they track progress or involve families in the process. Asking the right questions before signing on with a provider can make the difference between a frustrating experience and a successful one.
This guide walks you through the most important questions to ask when choosing an ABA therapy provider in Maryland and why each one matters.

Why the Right Questions Matter
ABA therapy isn’t a one-size-fits-all approach.
While it’s based on evidence-based principles, how it’s delivered can vary widely between agencies. The provider you choose will play a major role in your child’s development, so it’s critical to dig deeper than surface-level answers.
Asking informed, specific questions helps you:
- Compare providers fairly
- Set expectations early
- Avoid gaps in communication
- Make sure your child receives quality, ethical care
- Feel more confident in your role as a parent and partner in therapy
Whether you’re at the research stage or preparing for intake meetings, bring this list of questions with youand don’t hesitate to follow up until you feel informed and comfortable.
Questions to Ask About the ABA Therapy Provider’s Credentials and Experience
1. Is your organization licensed to provide ABA therapy in Maryland?
Maryland requires that ABA services be delivered by or under the supervision of a licensed provider. Ask whether the provider and their clinical staff meet the state’s licensing requirements.
2. How many years have you been providing ABA therapy?
Experience doesn’t guarantee quality, but it can give you a sense of how established the agency is. Follow up by asking about their experience with children similar to yours in age and diagnosis.
3. Are your BCBAs and RBTs certified and actively licensed?
Make sure Board Certified Behavior Analysts (BCBAs) and Registered Behavior Technicians (RBTs) are certified by the Behavior Analyst Certification Board (BACB) and meet Maryland’s licensing standards.
Questions About Assessment and Treatment Planning
4. What does the initial assessment process look like?
A quality provider should conduct a thorough intake and assessment before starting services. Ask how long it takes, what tools they use (like the VB-MAPP or ABLLS-R), and how they determine treatment goals.
5. How are therapy goals set, and are they individualized?
Each child’s goals should be tailored, not copied from a template. Ask how goals are chosen and how your input as a parent is factored into the treatment plan.
6. How often is the treatment plan updated?
ABA therapy is data-driven, which means goals should be adjusted regularly based on progress. Ask how often the BCBA reviews and updates the plan.
Questions About Staff and Supervision
7. How many clients does each BCBA supervise?
Caseload size affects how much attention your child receives. Ideally, BCBAs should have manageable caseloads that allow for regular, meaningful oversight.
8. How often will the BCBA observe sessions or meet with me?
Supervision should be consistent. Ask how often the supervising BCBA will conduct observations, review data, and check in with you.
9. What kind of training and experience do your RBTs have?
The RBT will likely work directly with your child for many hours each week. Ask about their background, training, and what kind of support they receive from the BCBA.
10. What happens if our assigned RBT or BCBA leaves the agency?
Staff turnover happens, but how it’s handled matters. Ask about their plan for transitions, communication, and minimizing disruptions in therapy.
Questions About Parent Involvement
11. How are parents involved in the therapy process?
Good ABA providers see parents as partners. Ask if there are regular parent training sessions, coaching opportunities, or observation days.
12. Will I be trained to use ABA strategies at home?
Generalization is key to success in ABA. The provider should offer support in helping you use techniques during daily routines and beyond the therapy session.
13. How often will I receive updates on my child’s progress?
Ask how often you’ll get formal progress reports and whether there are informal updates after each session or weekly meetings.
Questions About Therapy Logistics
14. Do you offer in-home ABA, center-based services, or both?
Depending on your child’s needs and your family’s schedule, you may prefer one setting over the other. Ask which options are available and whether switching between settings is possible.
15. What is the typical therapy schedule like?
ABA therapy can range from 10 to 40 hours per week. Ask how the schedule is determined, how flexible it is, and how they handle cancellations or absences.
16. Do you accept my insurance, and what’s the authorization process?
Navigating insurance in Maryland can be tricky. Ask which plans they accept, who handles insurance claims, and what paperwork you’ll need to provide.
Questions About Progress Monitoring and Outcomes
17. How is data collected and used during therapy?
ABA relies heavily on data. Ask what kind of data is collected, how it’s analyzed, and how it informs treatment decisions.
18. What benchmarks do you use to measure progress?
Every child progresses differently, but your provider should have a system for measuring skill acquisition and behavior reduction. Ask what short- and long-term outcomes look like.
19. How will I know if therapy is working?
Ask how and when progress is shared with parents, how goals are tracked over time, and what signs they look for when evaluating the effectiveness of therapy.
Questions About Ethics, Culture, and Fit
20. How do you ensure your therapy practices are ethical and trauma-informed?
ABA has evolved over the years. Ask whether the provider uses positive reinforcement, prioritizes dignity and autonomy, and avoids punitive strategies.
21. How do you support neurodiversity and respect the child’s identity?
Ask how the provider incorporates family values, cultural background, and neurodivergent perspectives into their programming.
22. Can I speak to other families you’ve worked with?
Many reputable providers are happy to share references or testimonials from families (while protecting confidentiality). This can help you feel more confident in your decision.

Bonus: Red Flags to Watch For
While asking questions helps you identify a good fit, also stay alert for warning signs:
- Vague or overly generic responses
- No parent involvement in treatment planning
- High turnover with little continuity of care
- Refusal to discuss clinical decision-making
- Lack of transparency about progress or data
If something doesn’t sit right with you during the consultation, don’t ignore it. You’re trusting this provider with your child’s development, you have every right to ask hard questions.
Take Your Time and Choose With Confidence
Finding the right ABA therapy provider in Maryland isn’t about rushing into the first open slot. It’s about making an informed decision that supports your child’s well-being and long-term growth.
Every provider will present their services a little differently, but when you ask the right questions, you give yourself the chance to:
- Clarify your goals
- Set realistic expectations
- Choose a team that works collaboratively with you
- Build trust from the beginning
ABA therapy works best when the whole team, including parents, is informed, involved, and aligned.
Find an ABA Provider Who Puts Your Child First
If you’re ready to move forward with an ABA provider that values parent collaboration, clear communication, and evidence-based care, Glow Forward is here to help.
We offer ABA therapy in Maryland and North Carolina, with services tailored to your child’s unique strengths and needs. From the first consultation to ongoing parent training and supervision, our team is committed to guiding you through each step with clarity and compassion.
Glow Forward will help you navigate insurance, develop a personalized treatment plan, and build meaningful progress through consistent, in-home or community-based ABA services.
Schedule a consultation today and learn more about starting services near you.